Legal

These Terms are between you and Dove Social LLC, a Wisconsin limited liability company. Its principal office is 2368 N 64th St, Wauwatosa, WI 53213, United States.

By creating an account or using Dove, you agree to these Terms and Community Guidelines. The Privacy Policy explains our data practices; the Cookie Policy explains tracking technologies. Separate consent is required where applicable law requires it, including for biometric processing or optional tracking.

Where these Terms conflict with the Community Guidelines on a question of conduct, the Community Guidelines govern that question, and these Terms govern everything else.

You must be at least 18 years old and legally able to contract. We may suspend an account we reasonably believe belongs to a minor and request appropriate proof of age. We handle any resulting information under the Privacy Policy.

You must be legally able to enter a contract, and you must not be barred from using our service under the law of your country or by a previous ban from Dove.

You may not use Dove if law or a court order prohibits your use or contact with members. We may restrict accounts based on credible safety information or serious misconduct. Dove does not routinely conduct criminal background checks. Do not assume a member has been screened.

One person, one account. Accounts are personal to you and you may not transfer, sell, or share yours.

Keep your login details secret, and tell us at Legal@dove-app.com if you think someone else has access to your account. You are responsible for protecting your credentials and for activity you authorize. Notify us promptly of unauthorized use.

Members must provide truthful information and recent photos of themselves and may not impersonate others or use AI generated faces as their own. Dove separately operates covert, automated safety accounts that may look like ordinary female dating profiles. These profiles may appear in Discovery for a member to like, or may like a member first, and may send a limited series of messages, generally 1 to 15, to assess harassment, racist or hateful language, unwanted sexual messages and other Community Guidelines violations. They are not real people seeking dates. Individual accounts and chats are not labeled as automated. They do not ask members to purchase anything or require payment to reconnect. Interactions may be analyzed in a safety investigation. See the Privacy Policy and AI and Automated Systems section.

Where offered, optional photo verification compares submitted media with profile photos. It is not a background check, legal identity guarantee, or endorsement. Verification that processes facial geometry requires a separate advance notice and affirmative consent where required. See the Photo Verification and Biometric Information Policy.

You may request account deletion in Settings. We remove the profile and associated data, subject to narrow lawful retention described in the Privacy Policy. Deleting an account does not automatically cancel an App Store or Google Play subscription. Before confirming deletion, we will provide the applicable subscription management path.

Do not harass, threaten, stalk, defame, direct hateful or racist abuse at, or incite violence against anyone. Do not repeatedly contact someone after a refusal, a block, or a request to stop. A conversation with a Dove safety account is subject to the same conduct rules.

Do not send unsolicited explicit sexual messages or images, sexual content after the recipient asks you to stop, or sexual content involving coercion, threats, or a minor. A welcome or match does not itself amount to consent to explicit content. Consensual adult discussion is not automatically a violation; context, recipient boundaries and applicable law matter. We may report apparent child sexual abuse material as required by law.

Do not use Dove for commercial solicitation, escorting, sex work, recruitment, multi level marketing, cryptocurrency promotion, or fundraising.

Do not ask other members for money, gift cards, cryptocurrency, or financial details, and do not move conversations to another platform in order to do so.

Do not scrape, crawl, reverse engineer, decompile, use bots or automation against, resell access to, or attempt to breach the security of Dove.

Do not copy, record, screenshot and republish, or otherwise distribute another member's photos, messages, or personal information without their permission.

Do not create an account if you have been banned, and do not help a banned person return.

The Community Guidelines set out these standards in detail, and breaking them is breaking these Terms.

You keep ownership of the photos, prompts, and messages you create.

You grant Dove Social LLC a worldwide, non exclusive, royalty free licence to host, store, reproduce, adapt for display, and distribute your content solely in order to operate, secure, and improve Dove. This license ends after we delete the content from active systems, subject to reasonable backup cycles, limited legal and safety retention described in the Privacy Policy, and copies already delivered to another member that we cannot recall.

We do not use your photos in advertising outside the app without asking you first.

We may remove content that breaches these Terms or the Community Guidelines, and we may do so without prior notice where the content is illegal or presents an immediate risk of harm.

If available, Dove provides blocking, reporting, visibility and verification settings. Check the controls currently offered in the app; no feature eliminates risk.

Location controls. Dove uses general location, such as a city, state, region or approximate area, to support discovery. This may come from information you provide or an approximate area inferred from your IP address. If a device location feature is offered, its permission and data practices will be explained before use. Hiding distance affects what other members see; members can manage available discovery and device settings.

Members are responsible for their own conduct. Dove does not endorse members or routinely screen them against criminal or sex offender registries. Nothing here excludes a duty Dove owes under applicable law.

Take ordinary precautions: meet in public, tell a friend where you are going, keep your own transport, do not send money, and do not share your home or work address early. Our Safety Hub has more.

If someone is in immediate danger, contact your local emergency services first, then report the account to us.

Dove offers paid subscriptions and may sell additional digital benefits designed to help members find more people. Each purchase screen identifies the benefit, price, billing interval or one time status, any trial conversion, usage or expiration limits, applicable taxes, billing platform, and cancellation method before you buy.

For Apple or Google purchases, that store generally processes billing, renewals, cancellation and refund requests under its rules. A subscription renews until cancelled in the relevant store account. Cancellation stops future renewal, while access normally continues through the paid period unless law or store rules require otherwise. For any permitted web purchase, Dove must separately disclose its payment provider and a direct cancellation method.

Except where applicable law or the billing platform provides a refund right, purchases are final and Dove does not provide voluntary refunds for a change of mind, unused time, or unused benefits. Mandatory cancellation, cooling off, disability, death, and other consumer rights where applicable are preserved. Refund requests for Apple or Google purchases follow the respective store process. Any expiration or forfeiture of unused digital benefits must be clearly disclosed before purchase and comply with law.

Account suspension or closure does not eliminate refund rights provided by law or the applicable billing platform. We may revoke access to fraudulently acquired items, subject to applicable law.

We may change a future subscription price only with any notice and consent required by the billing platform and applicable law. The current price and next renewal date remain visible through the store or billing account.

Moderation is proportionate to context and severity. For a first lower severity violation we may remove content, warn the member, or temporarily limit a feature. Repeated unwanted contact, sexual harassment, repeated hateful language or efforts to evade restrictions may lead to a longer restriction or suspension. Serious threats, exploitation, child sexual abuse material, nonconsensual intimate images, credible violence or significant fraud may lead to immediate restriction or closure without a prior warning. A safety bot flag alone does not automatically suspend an account: a person reviews the conversation and context before any suspension based on that flag.

We may preserve relevant evidence and report serious conduct to appropriate authorities where law requires or permits it. We consider context, severity, prior conduct and the reliability of the evidence. We do not guarantee a particular outcome or response time for any report.

A member may appeal a suspension or account closure through Dove's website, explaining why the decision may be incorrect. A different person from the original decision maker reviews the appeal and relevant evidence. We explain the outcome where reasonably possible, but may limit details to protect safety methods, another person, an investigation or a legal obligation.

You may end this agreement at any time by deleting your account.

Dove evolves. We may add, change, or withdraw features, and we may stop offering the service in a country if the law or the economics require it.

We may update these Terms. If a change is material we will give you reasonable notice in the app or by email before it takes effect. Continuing to use Dove after that date means you accept the new version. If you do not accept it, delete your account.

Dove may use independent stores and service providers. Their separate terms may apply to their services. Dove remains responsible for its own representations and legal obligations.

Where Apple is involved, you acknowledge that this agreement is between you and Dove Social LLC and not with Apple, that Apple has no obligation to provide support for Dove, and that Apple and its subsidiaries are third party beneficiaries of these Terms and may enforce them against you.

Dove is provided on an "as is" and "as available" basis. To the fullest extent allowed by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non infringement.

Nothing in these Terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence and for fraud. Consumers keep all mandatory rights under their local law.

To the fullest extent allowed by law, Dove Social LLC and its members, managers, employees, and providers are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss of goodwill.

Our total liability to you for any claim relating to Dove is limited to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred United States dollars.

These limits apply to the maximum extent permitted where you live, and some jurisdictions do not allow certain exclusions, in which case they do not apply to you.

You agree to indemnify and hold harmless Dove Social LLC from claims, damages, losses, and reasonable legal costs arising out of your use of Dove, your content, your breach of these Terms, or your interactions with any other member, except to the extent caused by our own wrongdoing.

Subject to mandatory consumer protections, these Terms are governed by Wisconsin law without regard to its conflict of laws rules. Consumers keep nonwaivable rights under the law of their place of residence.

Talk to us first. Before starting a formal proceeding, send a written notice of dispute to Legal@dove-app.com describing the problem and the resolution you want. We will try in good faith to resolve it within sixty days.

If informal resolution fails, disputes subject to this clause are resolved by individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before one arbitrator, by video or at a location permitted under those rules. The Federal Arbitration Act governs the interpretation and enforcement of this clause. If AAA declines to administer and the parties cannot agree on another provider, either party may ask a court with jurisdiction to appoint an arbitrator or determine the proper forum. Mandatory consumer rights and the exclusions below remain unaffected.

Class action waiver. You and Dove Social LLC each waive the right to bring or join a class, collective, consolidated, or representative action. The arbitrator may award relief only to the individual party seeking it.

Small claims carve out. Either of us may bring an individual claim in small claims court instead of arbitration, and either of us may seek injunctive relief in court to protect intellectual property or to stop unauthorised access.

Opt out. You may opt out of arbitration by emailing Legal@dove-app.com with your account email and the words "arbitration opt out" within thirty days of first accepting these Terms. Opting out does not affect any other part of this agreement.

This section does not apply where arbitration or a class waiver is unenforceable under the law that protects you as a consumer. In that case disputes go to the competent courts where you live.

If any part of these Terms is found unenforceable, the rest stays in force.

Our failure to enforce a provision is not a waiver of it.

You may not assign this agreement. We may assign it to an affiliate or as part of a corporate transaction.

These Terms, together with the Privacy Policy, Community Guidelines, and Cookie Policy, are the entire agreement between you and Dove Social LLC about the service.

Notices to Dove: legal@dove-app.com and Dove Social LLC, 2368 N 64th St, Wauwatosa, WI 53213, United States. Notices to you may be delivered to your account contact details or inside the app where legally sufficient.

Dove Social LLC operates Dove and controls the personal information described here, subject to the actual roles of providers disclosed in the Provider Inventory.

Dove Social LLC’s principal office is 2368 N 64th St, Wauwatosa, WI 53213, United States.

You can reach us about anything in this policy at Legal@dove-app.com. Write "Privacy request" in the subject line and we will route it to the right person.

Dove is for adults aged 18 and older. We collect date of birth for age assurance and take appropriate steps when we reasonably learn an account belongs to a minor, including deletion subject to any legal preservation duty.

Account details may include your email, date of birth, sign in identifier, authentication credentials or tokens, and records needed to secure your account. Dove uses email code sign in through our authentication provider and offers Google and Apple sign in.

Profile details may include your photos, name, prompts, interests, gender, who you want to see, and dating preferences. Some information may reveal sexual orientation or other sensitive traits.

Photo and age verification uses a verification service to compare live scan frames with profile photos, with manual staff review. Dove's three day deletion policy covers verification photos, live scan frames, provider copies and backups. The process may create or process facial measurements or biometric information.

Location and discovery. Dove uses general location, such as a city, state, region or approximate area, to support discovery. We may process a location you provide and an approximate area inferred from your IP address. A location displayed on a profile and any source location data are different. Hiding your displayed distance changes its visibility, not necessarily the underlying location processing.

Messages and content. We process messages, images and reactions members send, reports they submit, and support chats, including interactions with Dovey. A member may encounter an undisclosed Dove operated AI safety profile in Discovery, may like that profile, or may receive a like from it. We analyze replies to these accounts for harassment, hateful or racist language, unwanted sexual content, threats, scams and other rule violations.

When you buy a paid feature, the store or payment processor handles payment data. Dove may receive transaction IDs, product IDs, subscription status and fraud signals.

Device and technical data. Device model, operating system, app version, language, time zone, crash reports, and an app install identifier.

Usage records may include profile browsing, likes and passes, matches, message metadata, settings, paid feature activity, and abuse prevention signals. Dove also records interactions with company operated AI safety accounts and may use automated analysis to flag rule violations.

Approximate network location. Your IP address gives us a coarse location. We use it for security, fraud prevention, and to comply with regional rules. It is not used to place you on a map.

Cookies and similar technologies on dove-app.com. See our Cookie Policy for the detail, including how to refuse anything that is not strictly necessary.

To provide Dove. Creating your account, showing you people who match your discovery settings, delivering messages, and saving your preferences. Legal basis: performance of our contract with you.

Safety and moderation. Dove may use covert AI safety accounts that send a limited conversation, generally 1 to 15 messages, to detect harassment, hateful or racist language, unwanted sexual content and other rule violations. Replies may be stored and analyzed. An automated flag triggers review by a person, and a flagged account is not suspended based solely on the bot’s output. The reviewer assesses the conversation and context before a suspension decision.

Photo and age verification. Where required, we obtain separate, informed consent before facial measurements are processed. The notice provided before verification describes the purpose, data involved, retention, deletion, and effect of withdrawing consent.

To improve the product. Dove uses service analytics to understand performance and improve the experience. Legal basis: legitimate interest, or consent where local law requires it.

To communicate with you. Dove sends account and service emails from noreply@dove-app.com. Service messages may rely on contract, and we obtain consent where required for marketing email.

To meet legal obligations. Responding to lawful requests, keeping records we are required to keep, and cooperating with regulators and law enforcement where we are legally required to do so.

Dating preferences and profile information may reveal sensitive information, including sexual orientation. We collect and display only fields you choose to provide, subject to your visibility settings. Where law requires a separate legal basis or explicit consent for sensitive data, we obtain it. Private messages may also contain sensitive information you choose to share.

Verification may involve sensitive facial data. Before processing it, we provide a separate notice with applicable retention and destruction terms and obtain separate affirmative consent where required. We do not use verification data for advertising or sell it.

Other members. Your profile, and anything you send in a chat, is shared with the members you appear to and talk to. Do not put anything on your profile you would not want a stranger to see.

We disclose personal information to hosting, authentication, storage, verification, email, payment, and support providers only as needed to deliver their services. Google and Apple receive information when you choose their sign in options. Current categories are listed in our Production Provider Inventory.

Safety and legal. Law enforcement, regulators, or other parties where we believe in good faith that disclosure is required by law, or is necessary to prevent serious harm, fraud, or a threat to someone's life or safety.

Corporate transactions. If Dove Social LLC is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction. We will tell you before your information becomes subject to a different privacy policy.

If Dove offers service outside the United States, personal information may be processed in the United States and other provider locations.

You can ask us for a summary of the transfer safeguards that apply to you by writing to Legal@dove-app.com.

Account and profile information is retained while your account is active. Deletion removes your public profile and begins deletion of associated personal information, subject to reasonable backup cycles and specific legal, safety, fraud, payment or dispute retention. Dove deletes verification photos and live scan frames within three days, including provider copies and backups under its verification process.

Safety bot and moderation evidence. Dove deletes unflagged safety bot conversations within 30 days. It deletes flagged case conversations, reviewer notes and supporting evidence within 90 days after the decision or appeal closes. A documented legal hold or continuing safety need may require longer retention; access must be limited and the exception reviewed periodically. Backup copies expire according to a documented backup deletion cycle.

We retain support conversations and Dovey interactions only as long as needed to respond, keep the service secure, and meet legal obligations.

Everywhere. You can see and edit most of your information in the app, change your discovery and privacy settings at any time, and delete your account from settings.

Europe and the United Kingdom (GDPR and UK GDPR). You have the right to access, rectify, erase, restrict, and object to processing, the right to data portability, the right to withdraw consent at any time, and the right to complain to your local supervisory authority. Where you object to processing based on legitimate interests, we stop unless we have compelling grounds.

California residents may have rights to access, correct, delete and limit certain sensitive data uses, as well as opt out of any sale or sharing if applicable.

Residents of other states may have rights to access, correct, delete, obtain copies, opt out of certain processing and appeal denials, depending on applicable law. We provide the rights required where you live and explain how to exercise them below.

Canada (PIPEDA). You may access and correct your personal information and complain to the Office of the Privacy Commissioner of Canada.

Brazil (LGPD). You have the rights of confirmation, access, correction, anonymisation, portability, deletion, and information about sharing, and you may complain to the ANPD.

Australia (Privacy Act). You may access and correct your personal information and complain to the Office of the Australian Information Commissioner.

To exercise any right, write to Legal@dove-app.com from the address on your account, or use the in app tools.

We use administrative, technical, and organizational measures designed to protect personal information.

No service is perfectly secure. If a breach affects your personal information and creates a risk to you, we will notify you and the relevant regulators in the time our law requires.

Please use a strong, unique password, and tell us at Legal@dove-app.com if you think someone else has access to your account.

Visibility. Turn off "Show me on Dove" to take your profile out of Discover while keeping your matches and chats.

Distance. Turn on “Hide my distance” to remove displayed miles from your profile where this control is offered. Your general location may remain visible. This setting does not necessarily stop the app from using general location for discovery.

Activity. Turn off the active indicator so people cannot see when you were last online.

Who can message you. Restrict conversations so that only photo verified members can start one.

Discovery. Set your age range, who you are interested in, and the general location options offered in the app.

Notifications. Dove currently sends email notifications only. Choose available email preferences for matches, likes, messages and announcements where offered; marketing emails require any legally required consent. No push notifications are currently offered.

Account deletion. Use Settings to request deletion, including associated profile content. We will explain any retention and expected completion period. If you have a store subscription, cancel it through Apple or Google; account deletion alone does not stop store billing.

We update this policy when the product or the law changes. The date at the top always reflects the current version.

If a change materially affects your rights, we will tell you in the app or by email before it takes effect, and where the law requires it we will ask for your consent.

Dove Social LLC, 2368 N 64th St, Wauwatosa, WI 53213, United States.

Privacy requests, complaints, and questions: Legal@dove-app.com.

If you are in the European Union or the United Kingdom and you are not satisfied with our answer, you may complain to the supervisory authority in the country where you live or work.

You must be 18 or older. We ask for your date of birth at sign up, and any account we believe belongs to someone under 18 is removed. If you think a member is underage, report them immediately and we will treat it as urgent.

Be yourself. Your photos must show you, be recent, and not be so heavily edited or filtered that they mislead. No photos of other people as your own, no celebrities, no stock images, no AI generated faces presented as you.

One account per person. Do not run duplicates, and do not come back under a new account if you have been removed.

Photo verification is the fastest way to show you are real. It is optional, and some members choose to receive messages only from verified accounts.

No harassment. That includes insults, repeated unwanted contact, threats, intimidation, stalking, and pressuring someone after they have said no or stopped replying.

No hate. Attacks on people because of race, ethnicity, national origin, religion, caste, disability, disease, immigration status, gender, gender identity, or sexual orientation get an account removed.

Consent and sexual conversation. Do not send explicit images or graphic sexual messages unless the recipient has clearly welcomed that kind of conversation. Stop immediately if the recipient objects, ignores a boundary, blocks you or asks you to stop. A match, earlier flirtation or previous consent does not mean consent to every later sexual message. Consensual adult discussion, without coercion or prohibited content, is not automatically a rule violation.

No shaming or outing. Do not screenshot and share someone's profile, photos, or messages to mock them, and never reveal someone's identity, orientation, or private information without their consent.

No violence. Threats, glorification of violence, and content from violent or extremist organisations are removed, and serious threats are reported to law enforcement.

Sexual content involving minors and attempts to exploit minors are prohibited. We take prompt protective action and report apparent child sexual abuse material as applicable law requires. We may preserve relevant evidence in accordance with law.

Non consensual content. Intimate images shared without consent, secret recordings, and any content depicting sexual assault.

Trafficking and exploitation. Human trafficking, sex work, escorting, and any arrangement offering companionship or intimacy for money or gifts.

Illegal goods. Selling or sourcing drugs, weapons, counterfeit items, or stolen data.

Self harm promotion. Encouraging suicide, self harm, or disordered eating. If you are struggling, please contact a crisis line in your country, and our Safety Hub lists places to start.

Requests for money can be a sign of fraud. Do not send money, gift cards, cryptocurrency, or bank details to anyone you met here, whatever the story, however long you have been talking.

No commercial use. Dove is not for advertising, recruiting, promoting a business or channel, multi level marketing, political campaigning, or fundraising.

No links to external sites in profiles other than the ones Dove offers, and no collecting other members' contact details for any list.

Your main photo should clearly show your face. Group photos are fine further down, as long as it is obvious which person is you.

No nudity or sexually explicit imagery in profile photos, and no photos of minors, including your own children, even innocently.

No firearms, no drug use, no photos taken from someone else's account, and no images with contact details, phone numbers, or handles for other platforms.

Prompts and bios follow the same rules as messages. A joke that only works by insulting a group is not a joke here.

Do not share another member's photos, messages, full name, workplace, address, or anything else that identifies them outside Dove.

Be careful with your own details too. Use the tools: hide your distance, turn off your active status, restrict messages to verified members, or take yourself out of Discover entirely.

What you share in a chat can be screenshotted by the person you send it to. Share at the pace you are comfortable with.

Meet in a public place the first few times, and arrange your own way there and back.

Tell a friend who you are meeting, where, and when you expect to be home.

Keep the conversation on Dove until you are comfortable, so that there is a record if something goes wrong.

You never owe anyone anything. Leaving early is always allowed, and if you feel unsafe, contact your local emergency services first, then report the account to us.

Dove offers profile and chat reporting and blocking. Blocking prevents ordinary direct interaction, but cannot guarantee the blocked member learns nothing or cannot infer the action. Reporting and blocking are also available when members encounter content through discovery, likes, or message requests.

Reports may include relevant profile or conversation context needed to investigate. We limit disclosure of a reporter’s identity but cannot promise absolute confidentiality, including where disclosure is legally required or reasonably inferable.

We prioritize reports about imminent harm, minors, credible threats, and nonconsensual intimate imagery. Review times depend on severity, volume, and available evidence; do not rely on Dove for emergency response.

False reports made to harass someone are themselves a breach of these Guidelines.

Responses depend on context and severity. A first lower severity violation may receive a warning, content removal or feature limit. Repeated harassment, unwanted sexual messages, hate or ban evasion may lead to suspension. Severe threats, exploitation, nonconsensual intimate imagery, child sexual abuse material or significant fraud may lead to immediate restriction or removal without a warning. A person reviews a safety bot flag before any suspension based on that flag.

Serious abuse may lead to immediate removal or restriction without a warning. We report to authorities where legally required or appropriate to address a serious threat. Outcomes depend on the evidence and applicable law.

We tell you what happened and why, unless doing so is unlawful or would compromise a safety investigation.

If you think an action was mistaken, file an appeal through Dove's website with the decision notice and relevant context. A different person from the original decision maker reviews the appeal and we explain the result where reasonably possible, subject to safety and legal limits.

We update these Guidelines as we learn, and as new patterns of harm appear. The date at the top reflects the current version, and material changes are announced in the app.

If something feels wrong on Dove but is not written here, report it anyway. Tell us at Legal@dove-app.com, or through the chat on this website, and we will look.

Dove Social LLC, 2368 N 64th St, Wauwatosa, WI 53213, United States.

A cookie is a small file a site stores on your device. Local storage works in a similar way inside your browser, and mobile SDKs use device identifiers to do the equivalent job in an app.

Some are set by us, and some by providers who help us run parts of the service.

These keep the service working and cannot be switched off. They cover security and abuse prevention, load balancing, keeping you signed in, accessibility preferences, and remembering the anonymous identifier that keeps your support chat attached to you between visits.

These remember choices you have made, such as language, or whether you have dismissed a banner. Without them the site still works, but it forgets your settings each visit.

Where you consent, and where consent is required, analytics tell us in aggregate which pages are visited, how people move through the site, and where things load slowly or break. We use this to improve the site, not to build a profile about you.

Where advertising technologies are used and permitted, they measure whether a campaign worked and limit how often the same advert is shown to you.

Dove does not use your private messages, verification media, or sensitive profile content for advertising, and we do not sell your personal information.

Where a consent banner is shown, you can accept or reject non essential technologies and change your choice later from the same control.

Every major browser lets you block or delete cookies in its settings, and mobile operating systems let you reset or limit advertising identifiers. Blocking strictly necessary technologies will stop parts of the site working.

The providers we work with are listed on our third party SDK page, which we keep current as the list changes.

If we materially change how we use these technologies, we will update this page and, where required, ask for your consent again. Questions can go to privacy@dove-app.com.

Anyone can report content or behaviour they believe is illegal. In the app, use the report button on a profile or in a chat, which sends us the account, the conversation context, and your reason.

If you are not a Dove member, email safety@dove-app.com with the account details, a description of the content, why you believe it is illegal, and how we can contact you.

A useful report says what the content is, where it is, and why it breaks the law or our rules. Reports submitted in bad faith or at volume may be deprioritised.

We confirm receipt, then a trained reviewer assesses the report against our Community Guidelines, our Terms, and applicable law. Automated systems help us prioritise and detect repeat patterns, and a person decides any case that leads to a suspension or removal.

Urgent reports, including credible threats, content involving minors, and non consensual intimate imagery, are escalated immediately and can be actioned at any hour.

Where content appears to involve a serious crime or a risk to life, we may notify the relevant authorities.

Depending on severity and context we may remove content, restrict its visibility, limit features on an account, suspend an account temporarily, or remove an account permanently.

We also use less severe measures where they are appropriate, such as a warning, or asking someone to complete verification before continuing.

When we act against content or an account, we tell the affected person what we did, the ground for the decision, whether automated tools were involved, and how to appeal, unless the law prevents us from doing so.

We also tell the person who reported the content what the outcome was, in general terms.

You can challenge a decision for six months from the day you are notified, by replying to the notice or writing to appeals@dove-app.com with the reference in your notice and why you believe the decision was wrong.

Appeals are reviewed by someone who was not involved in the original decision. If we got it wrong, we reverse the action and restore the content or the account.

Where it is available to you, you may also refer a dispute to a certified out of court dispute settlement body, and you can always pursue remedies in court.

Reports from recognised trusted flaggers are prioritised and reviewed without undue delay.

Orders from courts or competent authorities to act against illegal content, or to provide information, are handled by our legal team, and we inform the issuing authority of the action taken.

We publish periodic reports covering the volume of reports received, the measures taken, the use of automated tools, and the outcome of appeals.

Our point of contact for users and for authorities is legal@dove-app.com. Correspondence can be sent in English.

Providers are grouped by what they do for us. For each group we describe the data involved and the purpose. We keep the list to what the app genuinely needs, and we review it whenever a provider is added or removed.

Everything here is subject to our Privacy Policy. No provider is permitted to use your information for their own purposes.

Cloud hosting, databases, storage, and content delivery keep the app running. These providers process account data, profile content, and media because they store and serve it on our behalf.

Sign in and session services process your email address or phone number and device information to keep your account secure and to detect suspicious sign in attempts.

Image and content classification services help detect nudity, violence, and other policy breaking content. Liveness and face matching services support photo verification, and process the verification media you capture along with your profile photos.

Fraud and abuse detection services process device signals and behavioural patterns to catch fake accounts, bots, and ban evasion.

Push notification services process a device token and the notification content so your device can be alerted to new matches and messages. Email and SMS services process your address or number to send verification codes and account notices.

Product analytics and crash reporting services process app version, device model, operating system, and in app events, in aggregate, so we can see what breaks and what is confusing. Where consent is required, these run only after you consent.

These services do not receive the content of your private messages.

Where we run campaigns, attribution and measurement services process a mobile advertising identifier and install or campaign events, so we can tell which campaigns worked and stop showing you the same advert repeatedly.

We do not use your messages, verification media, or sensitive profile content for advertising, and we do not sell your personal information.

You can reset or limit your advertising identifier in your device settings, and change consent choices from the in app privacy controls where they are offered.

We update this page when providers change. For the current named list for your region, or any question about a specific provider, contact privacy@dove-app.com.

Dove uses a verification service to compare live scan frames with profile photos, with manual staff review. This process may create or process facial measurements or biometric information.

Before capture, we show a separate notice identifying the information collected, its purpose, retention and destruction period, and how to withdraw consent. We obtain an affirmative electronic release where required. Accepting the general Terms alone is not consent to this processing.

We use verification data only for the stated matching and abuse prevention purposes. We do not sell or use this information for advertising. A verification badge does not establish legal identity, trustworthiness, or safety.

Dovey is a separate AI assistant and is identified as such. Dove also uses covert AI safety accounts that can appear as ordinary female profiles in Discovery. A member may like one or receive a like from one. These accounts may send approximately 1 to 15 messages to assess Community Guidelines compliance. Individual accounts and chats are not labeled as automated during the interaction, and these accounts are not genuine dating prospects.

Safety accounts do not ask for purchases or require payment to reconnect. A person reviews a bot flag and the conversation before any suspension based on that flag. Messages with safety accounts are processed under our Privacy Policy, and affected members may use the appeal process described in our Community Guidelines.

Safety accounts are not counted or described as genuine nearby members or matches. Safety profiles do not use a real person's likeness without appropriate rights. We disclose the possible use of these accounts in these Terms and our Privacy Policy.